Send us a message…

• Submit the Housing Contract
• Pay the $50 Deposit
• Check your GCC email for next steps!

Want to be added to a waitlist for a certain semester or room type? Continue submitting this form so we can follow-up with you!

• If you need to pay a College Village cost go to www.gccvillage.com/pay to submit the form.
• If you are trying to pay the balance on your GCC bill, contact StudentAccounts@genesee.edu for help.

• Submit the Maintenance Request form at www.gccvillage.com/maintenance as SOON and OFTEN as you notice an issue.
• For emergencies (fire, flood, heater broken in winter, etc.) contact the 24/7 Safety office at 585-813-9262 for immediate support.
• If you are seeking an update on a recent request submitted, please continue with the form.

• Submit a GCC Help Desk Ticket at www.genesee.teamdynamix.com/TDClient/39/Portal/Requests/ServiceDet?ID=2967
• Or connect with the GCC Help Desk for support:
  • In Person - Batavia Campus room T212
  • By Phone : 585-345-HELP (4357).
• If you are seeking an update on a recent request submitted, please continue with the form.

• Submit the Room Change Request form at www.gccvillage.com/current and check your GCC email for updates.

Briefly explain your reasons for not being enrolled full-time for consideration and check your GCC email for follow-up.

Residents who are not able to remain enrolled full-time (12+ credits) during their stay must submit a request for approval. Please note, if you are using Financial Aid to cover your GCC bill, registering below full-time can impact your eligibility for funding and you will need to make arrangements to cover the additional costs out of pocket.

Having issues with this form? Send us an email directly at CollegeVillage@genesee.edu for assistance.